MMMINDIA - FREQUENTLY ASKED QUESTIONS (FAQ)


SOURCE : WWW.MMMINDIA.IN
IN MY MAVRO AFTER I DEPOSIT – WHY THE AMOUNT IN INR IS LESS?
The amount shown in your Mavro after deposit – is the amount calculated according to the rate of Sell Mavro on that particular date. That means if you request to sell your Mavro before 1 month since you bought Mavro at the rate of 30% or before 3 months since you bought Mavro at the rate of 40% -  when you sell Mavro, it will be as per the rate of sale on that particular date. Rates of purchase and sale are different. 
Please check more on  http://www.mmmindia.in/index/rates/0-28#current_day
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WHY I'M NOT ABLE TO LG-IN AFTER RECOVER PASSWORD?
Please, after you click Recover Password once– DO NOT click AGAIN before You see a window where it’s written in Russian "Вам отправлено письмо” ("Letter has
been sent to your e-mail”) and say OK. And to continue - follow the instructions on First Log-in.

http://www.mmmindia.in/index/instruction_for_software/0-30

ATTENTION! There might be a problem with log-in if you try to click RECOVER PASSWORD several times. That means you will get several links to recover password and none of them will be valid. So you will not be able to specify your personal password and log-in will not be possible.
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"YOU HAVE TO UPLOAD DOCUMENTS TO IDENTIFY YOUR MANAGER ACCOUT"---WHAT IS THIS ON MY MY PAGE LINK.
It means you have to Upload ID Proof
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IS IT A MUST TO BUY MAVRO EVERY MONTH?
No, you DO NOT have to Buy MAVRO every month. If you have doubts, it's always better you make sure the System is working. So after you purchased MAVRO first time - If this works out fine for you then you can continue, if not - you can always stop.
You can Buy MAVRO any time. If you don't have possibility to Buy MAVRO next month - you can do it later, when you can. YOUR ID WILL NOT BE BLOCKED.
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BANK TRANSACTION STATEMENT IS NECESSARY OR NOT?
Yes, this is the proof that you've made payment.
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Added by: SUDHIR KUMAR EKKA

CAN I WITHDRAW THE MONEY AFTER 1 MONTH OF DEPOSIT OR AFTER 1 MONTH THAT I TRANSFER AS PER REQUEST?
You can request to get help after 1 month of purchasing MAVRO 30% or 3 months of purchasing MAVRO 40%, BUT  ONLY if your Mavro is CONFIRMED. If MAVRO is not CONFIRMED – you will not be able to SELL your MAVRO. 

For more - please click below http://www.mmmindia.in/news/confirmation_of_mavro_clarifications/2012-09-08-77
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WHAT IS THE WINDOW WICH IS OPENING WHEN I LOG-IN INTO THE SYSTEM?
The moment you log-in into the system using the link https://2012.sergey-mavrodi.com/, a window will open, which will be in Russian. Just click OK and you will be directed to the Desktop in your account. Here is the translation of this message: 
WARNING!
All transfers of money - only through the software! None of your Managers or any one from you up-line can ask you to transfer money! Any such demand (or request ) - is fraud! Upon receiving any such request you should immediately report to CRO (  croindia1@gmail.com иcroindia2@gmail.com)
All the news or any changes will be updated only on the official website www.mmmindia.in . If any manager offers you some kind of gray schemes related to work – he is a crook! We request you to immediately report to CRO.

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INSTRUCTIONS FOR TRANSFER OF FUNDS
1. Participant receives an SMS notification from MMM that someone needs help. SMS notification consists of a name and last 4 digits of the card / account to be transferred to. 2. Participant receives an e-mail confirming the order. Verify that the name in the letter and SMS notification match. 3. The participant sees in his virtual account the details of the person who needs help, verifies it with the SMS notification and letter and makes the transaction. 4. You can check the authenticity of transaction with your ten's manager. The duplicate copies of the letter and request are sent to your ten's manager as well. The participant also has an opportunity to communicate with a participant asking for help by mail. Ten's manager will also be able to contact with the participant asking for help or his ten's manager by mail.
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WHAT IF YOU DO NOT GET AN SMS NOTIFICATION, BUT YOUR TEN'S MANAGER CALLED YOU AND INFORMED THAT YOU NEED TO TRANSFER THE FUNDS:
1. Login to your mail, read the letter. 2. Login to your virtual MMM account and see the bank details for the transfer. 3. Make the transfer and confirm it in your virtual MMM acccount.
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WHAT IF YOU DO NOT GET AN E-MAIL, BUT YOU RECEIVED AN SMS NOTIFICATION FOR TRANSFER OF FUNDS
1. Check the e-mail, connected to the virtual MMM account. 2. Login to your account and see the bank details for the transfer. 3. Make the transfer and confirm it in your virtual MMM acccount.
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WHAT IF YOU DO NOT GET AN E-MAIL AND DO NOT RECEIVE AN SMS NOTIFICATION FOR TRANSFER OF FUNDS, BUT YOU CAN'T SEE THE BANK DETAILS FOR TRANSFER IN YOUR VIRTUAL MMM ACCOUNT
Do not make any transfers!!! Remember: BANK DETAILS FOR TRANSFERS CAN BE SEEN ONLY IN YOUR VIRTUAL MMM ACCOUNT!!!
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WHY IS IT THAT SOMETIMES THE SITE IS SO SLOW THAT IT'S NOT POSSIBLE TO PROCESS OR COMPLETE SIMPLE ACTIONS?
From time to time there are huge hack attacks (D-DOS), so programmers have to switch on special anti-hack system to protect the site. This is the reason that this system sometimes  might slow down the process of working.

Please take pateince.
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WHICH BROWSER TO CHOOSE TO WORK COMFORTABLY WITH YOUR VIRTUAL MMM ACCOUNT?
Virtual accounts are mostly stable in the recent versions of browsers like Google Chrome and Mozilla Firefox. In other browsers there might be errors.
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WHAT IS A "REFERRER" AND "NICKNAME"?
Referrer - is the person who invited you into the system. Ten's manager has no right to force you to choose him as a referrer. This is considered to be a violation. But, if the ten's manager has really invited you, feel free to enter his details in this field. Referrer can be specified in the tab "My profile." To do this, you must specify an e-mail, or a nickname of the referrer. You can edit the field "Referrer" within a week from the date of registration, a week later the field is blocked. You can enter the nickname in the appropriate field in the tab "My Page". REMINDER! Nickname - is a word created by you for the invitation of other participants in the system. Nickname - is a unique field in the system. When fields are checked for duplication, and in case of an error, you will see a message stating that this nickname is already in use.
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WHAT IS "CARD MADE SPECIALLY FOR MMM"?
This card is an account of the system for the storage of your personal deposit. The cards that cannot be used are: credit, social, and salary. Specially made card, from the moment of linking, is a part of MMM System. It is for keeping funds and making transactions as per request which you receive while being a participant.Verification of authenticity of an order can be received from your ten's manager. Any uncoordinated transactions are not allowed. For this kind of transactions the participant will be deleted from the System with return of principal amount or even with a penalty fee.
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WHAT IS "ORDER" AND "REQUEST"?
Requests are created with the help of two main large buttons "GIVE HELP" (purchase transaction), and "GET HELP" (sale transaction). Placed into the system requests are processed and on the basis of this orders to transfer the funds are created. Orders are the only official document on the basis of which participant may make a transfer of funds. The ten's manager has no right to give orders to transfer funds, but shall exercise control on the payment. After completing the transfer of funds, the participant must confirm the transaction in his virtual account. Attach screenshots confirming the transfer, specify the comission fee of bank and the amount of transfer.
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IF I WANT TO ADD AS REFRECES FROM THE OTHER COUNTRY AS I AM FROM INDIA THAN WHICH COUNTRY IT IS WORKING NOW AND CAN THIS HAPPEN
Because of current bank regulations, for now you can refer someone from India only.
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Added by: narendra

WHERE CAN I SEE MY MAVRO TRANSACTIONS?
See "Mavro".
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FAQ- HOW TO BECOME A MANAGER?
Now, The appointment of Manager can ONLY be confirmed by CRO. 

To become a Manager: 
1. You First have to place a request to your Direct Upline Manager. 
2. Your Direct Upline Manager will then place a request to Ten thousand's Manager of his/her structure. 
3. Ten thousand's Manager will then need to request to CRO about the appointment of you as a Manager. 
4. After confirmation of CRO - within 24 hours you will be appointed as a Manager. 

Letter of Appointment (Format for CRO): 

I, FULL NAME (ID mmm@gmail.com), kindly request you to appoint me as a Manager of MMM INDIA. I'm able to answer any questions about Rules and I'm aware about all activities and updates going on in MMM INDIA. 

Attached are: 
1. My ID PROOF (Scan of Document); 
2. My Qualification Video (link in Youtube); 
3. List of 10 ID's (already registered or going to be registered) who are ready to join my new structure. 

Letter of Approval -Ten thousand's Manages ONLY- (Format for CRO): 

I, FULL NAME, Ten Thousand's Manager of MMM INDIA (ID mmm@gmail.com), approve the appointment of FULL NAME (ID mmm@gmail.com) as a Manager of MMM INDIA, requested by (position) FULL NAME (ID mmm@gmail.com), I've tested the capabilities of the candidate and I'm sure he is suitable for this position. I assure you, that within 24 hours after the appointment, ten ID's will be registered in the System by FULL NAME (ID mmm@gmail.com) or shifted from his/her Direct Upline's structure. 

Attached are: 
1. ID PROOF of the candidate (Scan of Document); 
2. Qualification Video of the candidate (Youtube link); 
3. List of 10 ID's (already registered or going to be registered) who are ready to join his/her new structure.
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HOW DO I LINK MY BANK ACCOUNT TO MY VIRTUAL MMM ACCOUNT?
The account will be linked in the process of buying MAVRO, by clicking on the "GIVE HELP" button or through Accounts tab.
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WHO PAYS THE FEE FOR THE TRANSFER OF FUNDS?
Transfer charges is paid by the participant.
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HOW CAN I SEE ALL THE CONFIRMED MAVRO DETAILS (WHICH IS SOLD AND TRANSFERRED TO BANK A/C.)
Double-click on MAVRO Wallet in Your MAVRO page
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Added by: Jaya K Poojari (161964)

WHO IS THE FOUNDER OF MMMINDIA & WHERE IS REGISTERED OFFICE OF COMPANY IN INDIA
The conceptMMM was created by Mr Sergey Mavrodi in Russia. This is not a company, not a business, this is a social financial network, global mutual aid fund.
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Added by: Umesh More

WHEN A PARTICIPANT WHO HAS GIVEN HELP OF 50% OF THE COMMITTED AMOUNT AND NOT ASKED FOR ANY GET HELP AND HE RECEIVES ANOTHER GIVE HELP ORDER WHICH WAS NOT FULFILLED BECAUSE OF ANY REASON AND HIS NAME DELETED.CAN HE GET 50% REFUND?
If participant placed his request to Give Help before 1st of September - and already transferred 50% of the amount deposited, once he got the second order to transfer (which is more than 50%), he should mail to CRO and ask to cancel this Order because his/her total amount to transfer is more than 50%.
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Added by: Johnson Antony

WILL INDIA GOVT. ALLOW THIS TYPE OF SYSTEM ?
There is nothing illegal in transferring your personal money to each other. That's what banks are made for, isn't it.
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Added by: SUSEN CHANDRA MOHANTA

WHAT IS THE CONCEPT OF “NEW MONEY”?
You can deposit and withdraw different sums of amounts, BUT as of now, maximum deposit is 50, 000 – bonuses will be calculated on MAXIMUM amount of 50, 000 INR. This is to avoid cheating.
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WHEN I WANT TO LINK MY BANK ACCOUNT TO BUY MAVRO, WHAT IF I DONT HAVE ANY "NUMBER OF BANK CARD"?
When you are filling in the bank details the field - "Number of bank Card" should always remain blank. If you try to fill in anything in this field you will not be able to proceed.
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I'M A HUNDRED'S MANAGER. HOW TO SHIFT PARTICIPANTS?
Only a thousand's manager and managers of higher level can shift participants within their structure, or change the manager of participants within their structure. So request your thousand's manager.
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WHEN REQUEST FOR GET HELP AND THE ORDER THAT SHOWS ON MY DESKTOP IS "YOU TO YOU" WHAT DOES THIS MEAN?
From the  date when you initially purchased MAVRO (means you are converting your currency into MAVRO), and specified in your virtual Account- this automatically is the funds of the system. ONLY for safety of the system these funds are kept in your personal account or just in your pocket (ONLY for first deposit).
So once you request for get help, the system will use funds which can be accessed by you fast, which menas WITH YOU, and only then, if this is not suficient to complete the amount requested by YOU - will send the request to another participant.
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IN WHAT CIRCUMSTANCES DOES THE ORDER CHANGE INTO RED? WHAT DO I HAVE TO DO IN SUCH A SITUATION?
There are 3 types of Statuses for your Order. You can check the statuses on the left side of the Order.
1---When you receive Order to transfer and "agree to make payment” –
2---When you "have made the payment” and confirm it – or the payment is confirmed by Receiver –
PLEASE – Once you MAKE TRANSFER OF FUNDS – don’t forget to confirm it in your Virtual Account.
PLEASE – After you RECEIVE FUNDS – don’t forget to confirm it in your Virtual Account.
REMEMBER, it is very important to CONFIRM so that the software can calculate the MAVRO without any issues or hassles!!!
ATTENTION! If you notice any kind of cheating in Confirmation Process – IMMEDIATELY send mail to CRO (croindia1@gmail.com).
3--- When an Order is cancelled by you ("refuse to make payment”) or by CRO –
ATTENTION!!! If due to some reasons an Order is cancelled by CRO, and you already explained by mail the reason why the payment was not made – this status will remain red. There is nothing to worry about this.
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ON MY DESKTOP, ON EACH ORDER ON THE RIGHT HAND CORNER IS A MESSAGE SECTION, WHAT IS THIS?
This ia a kind of a persoanilsed chat between the sender and the receiver.So apart from phone call, here you can always specify or confirm any kind of details or changes, i.e. bank details etc.
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FAQ - WHY HAVE MY NEW YEAR BONUS, CHRISTMAS BONUS OR SPECIAL OFFER BONUS DISSAPEARED AFTER I REQUEST TO GET HELP?
Your New Year bonus, Christmas bonus or Special Offer bonus are valid only if you don't request to Get Help for one month from the date of purchase MAVRO. If you withdraw before this period of time - you will lose your bonus.
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I’M A MANAGER. HOW DO I ENTER MOBILE NUMBER OF A NEW PARTICIPANT DURING REGISTRATION?
You don’t have to enter mobile number of new participans during registration. The participants can do it themselves when they first log-in, and then confirm it with SMS Code.
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HOW TO LINK BANK ACCOUNT TO THE SYSTEM?
In your Virtual MMM Account you will find the Tab "Accounts"

Then Click "Accounts of the system” --- "Add” – Enter your Full Bank Details  - 

"Save”.

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SIR I KNOW THE CRITERIA OF 40% COULD U TELL ME WHAT ABOUT 55 % ????
55% per month compounding interest (Three months Super Profitable Deposit). 
Released - after 3 months from the date of purchase of MAVRO. 
If you sell MAVRO before release - will be calculated at the rate of 0% MAVRO. 
Three months Super Profitable Deposit continues to grow after release at the rate of 40% per month compounding interest.
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Added by: navneet chopra

HOW TO CONFIRM PAYMENT AFTER I TRANSFER THE FUNDS?
To confirm your transfer, you click on order on your Desktop – then scroll down and click "I completed this payment” 
If you click "I refuse to give help" - your ID will be automatically blocked. 


THEN, UPLOAD PROOF DOCUMENT - NEXT - OK 


NOW, CONTACT RECEIVER (VIA PHONE, MESSAGE BOX, MAIL) OR HIS/HER MANAGER AND REQUEST TO CONFIRM RECEIVING OF FUNDS AS SOON AS POSSIBLE. 

REMEMBER, IF PAYMENT IS NOT CONFIRMED BY RECEIVER - YOUR ID WILL BE BLOCKED EVEN IF YOU MADE THE TRANSFER.
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CHANGE THE MANAGER STATUS
Only a hundred's manager and managers of higher level can change status of Participant to Manager.
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Added by: sanjeev kaushal

ABOUT MY BONUSES, DO THEY GROW AFTER CONFIRMATION OR THEY DON'T?
You can convert your MAVRO bonuses to 30% MAVRO, 40% MAVRO or 55% MAVRO without selling them. Just select particular MAVRO Wallet in your MAVRO – “Convert MAVRO” – “Convert”.
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WHAT IF I HAVE NOT COMPLETED 3 MONTHS BUT WANT TO SELL MAVRO THAT ARE FROZEN FOR 3 MONTHS?
You can select particular MAVRO Wallet in your MAVRO – “Convert Mavro” – “Convert”. After that when you pass GET HELP procedure – you will see the amount in rupees as per the rate of the date of purchase.
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I'M A TEN'S MANAGER. HOW TO CHANGE MY STATUS IF I HAVE MORE THAN 10 PARTICIPANTS ALREADY?
From the level of ten's manager and so on - your Status will be changing automatically when you get particular number of participants registered under you.
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THE VIRTUAL ACCOUNT IS NOT OPENING. I DON'T KNOW WHAT TO DO. HELP!!
Don't panic! There might be two reasons. First, you need to refresh your browser. Press CTRL+R and proceed. Second, site is under maintenance. Then either you try to log-in from mmmindia.in or sergey-mavrodi.com - it ll say "Site is under maintenance". So, wait for sometime, press CTRL+R and proceed.
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HOW TO CONFIRM THAT I'VE RECEIVED THE FUNDS?
After Sender informed you that he/she has made the payment and confirmed it - you will see status of Order on Desktop. 


Click on Order, scroll down and click "Confirm funds reception”. Remember, don’t confirm receiving of funds before you actually can check the balance of your bank account. 


You can also extend time of transfer for Sender by clicking "Extend the timeout on 24 hours”. 


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CAN I USE ANY OTHER BANK ACCOUNT FOR WITHDRAWAL OF FUNDS?
Yes, participant can always add another Bank Account to "Private Accounts" and request to withdraw there. 
Also, if you log-in and on your DESKTOP you see message on your order from Receiver, which says to transfer to the alternate Bank Account doesn't matter even if account has a different name, you can follow it, because this Message coming from Receiver himself. You can also always contact him/her using the same Messages section, by phone or by mail.
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WHAT IF I CAN'T LOG-IN AND IT SAYS SITE UNDER MAINTENANCE?
Sometimes, after maintenance of the site, you are not able to log-in because you have to refresh browser first. So, first, press CTRL+R and then try to log-in again.
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I'M NOT GETTING MMM E-MAIL DELIEVERY ON MY MAIL. WHAT TO DO?
Sometimes, e-mails come to Spam. Check your Spam Box.
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MY MAVRO IS CONFIRMED. WHY I CAN'T WITHDRAW IT?
First, check the Date of Release of your Mavro in MAVRO page. 

6. Your MAVRO deposits are released: 

30% MAVRO -after 1 month from the date of purchase of MAVRO; 

40% MAVRO - after 3 months from the date of purchase of MAVRO; 

55% MAVRO - after 3 months from the date of purchase of MAVRO. 

http://www.mmmindia.in/index/rules/0-11 

Second , if you see "Blocked Arrangements" on top of window when you click GET HELP, that means you have to accopmplish Orders first (check Desktop), and only then - you will be able to request to withdraw funds. 



FAQ - I DIDN'T REQUEST TO GET HELP AND I DIDN'T SPECIFY BANK DETAILS IN SYSTEM ACCOUNTS. WHY HAS THE SYSTEM GENERATED ORDERS AND SENDER IS REQUESTING ME TO PROVIDE BANK DETAILS FOR TRANSFER?
As per Rules, №17, participants and managers might get funds transferred to their linked Bank Accounts for storage. The funds might be sent to be transferred to you EVEN IF you didn't specify Bank Details. In this case Sender will contact you via phone, e-mail or Message box. 
Please, provide this information and receive the funds. YOU CANNOT WITHDRAW IT from your bank account for any personal use. Keep this amount untill and unless the System requests you to transfer it or use it. You Must transfer it as per request of the System. Funds for storage will be transferred to you ONLY ONCE.
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I'M A MANAGER. WHY AFTER I REQUEST TO GET HELP - ORDERS ARE NOT GENERATED?
If you are a manager, you have to go to Participants- My Page, where you will see the special form. Please fill it in and attach scan of ID Proof. Only then, automatically new orders will be generated. 

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FAQ - I HAVE GOT AN ORDER TO TRANSFER, BUT I CAN'T SEE THE BANK DETAILS OF RECEPIENT. WHAT I SHOULD DO?
First, you try to contact Recepient (via Messages box, phone, e-mail) or his/ her Manager. Request to specify the bank details in Messages box, ONLY Messages box, not by phone or e-mail etc. If within 24 hours, still the bank details are not specified, contact our Contact Center and place a complaint. Then, wait for reply from CRO department.

FAQ - WHY I'M NOT ABLE TO SEE MY REFERRAL BONUS?
You will get your referral bonus ONLY if your Referral has specified you as Referrer BEFORE the purchase of Mavro. Please, check the date of Purchase and the date when Referrer was specified.

FAQ - WHY I'M NOT ABLE TO SEE MY REFERRAL BONUS?
You will get your referral bonus ONLY if your Referral has specified you as Referrer BEFORE the purchase of Mavro. Please, check the date of Purchase and the date when Referrer was specified.

HOW MUCH TIME AFTER REGISTRATION I HAVE TO NAME MY REFERRER?
One week.
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HOW MANY ACCOUNTS CAN I REGISTER IN THE SYSTEM, AND IS IT POSSIBLE TO TRANSFER MORE THAN THE TO MAXIMUM LIMIT OF 50, 000 INR?
ONE person can get only one ID. For now, minimum deposit is 5, 000 INR and maximum is 50, 000 INR, Plus, the question arises that are you ready to simply help someone more than 50, 000 INR then may be you don’t need help as you are capable enough to help yourself.
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I ALREADY HAVE BANK ACCOUNT WHICH I DECIDED I WILL USE ONLY FOR THE SYSTEM MMM, BUT CAN I USE ANOTHER BANK ACCOUNT IF I WANT TO GET HELP?
Yes, you can use another account and the account can be from any bank in India, but get ready to pay higher commission per cent.
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HOW MANY TIMES PER MONTH I CAN CLICK GET HELP BUTTON TO GET THE AMOUNT I WANT?
You can click as many times as you want, if you have enough MAVRO to exchange into rupees.
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IF I DON'T CLICK GET HELP AFTER 1 MONTH AFTER TRANSFERRING MY MONEY TO THE SYSTEM – IT WILL STILL BE GETTING 30% PER MONTH ON THIS AMOUNT (COMPOUNDING INTEREST)?
Yes, because you transferred it to the System, thus you helped someone, you will be getting 30% per month on this amount (compounding interest)
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I WANT TO GET HELP BUT ALREADY RECEIVED A REQUEST TO GIVE HELP. WHAT TO DO?
Don't worry, you will get help for sure, but now you have to transfer money as per request of the System, because someone there is waiting for you to help him/her.
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WHO IS THE REFERRER AND WHO IS THE REFERRAL?
Referrer - is a person who invites you to the System. Referral - is the person whom you invited into the System.


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AGAR AAP MERE SUPPORT SE SATISFIED HAI AUR MERE UNDER MMMINDIA ME JOIN HONA CHAHTE HAI TO KINDLY YAHA CLICK KARE

AGAR AAP MMMINDIA ME ALREADY JOIN HAI  AUR APNE KISI MEMBER KO APNE UNDER ME MMMINDIA JOIN KARWANA CHAHTE HAI TO KINDLY YAHA CLICK KARE
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Abhishek Anand
mob - 09934774632

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